Website inquiries and clinical records
This public website is an information and inquiry channel. It does not provide a patient portal or medical-record upload. Please do not enter patient names, symptoms, diagnostic reports or other medical records in the partnership form.
Requesting access or a correction
For information sent directly to HeartLINK, email info@heartlink.plus with the subject “Data protection request”. Describe what you are requesting and the correspondence concerned. Start with the minimum information necessary; do not attach identity documents or clinical records unless the team arranges an appropriate way to verify and handle your request.
Requests about patient care
If your request concerns care at a particular facility, contact that facility about its records and privacy process. HeartLINK can help identify the appropriate contact where it is involved in the service. Clinical data responsibilities, consent, access and retention depend on the applicable care arrangement; this website notice does not establish those arrangements.
Your rights in Ghana
Ghana’s Data Protection Commission explains rights under the Data Protection Act, 2012 (Act 843), including access to personal information and requesting rectification. Rights and applicable conditions depend on the circumstances. Read the Commission’s guidance for individuals or contact the Commission if you wish to raise a concern.
Responsible communication
Please report a suspected privacy issue through the contact below, describing the concern without forwarding sensitive records. For implementation partners, data-handling responsibilities and appropriate transfer channels should be agreed before exchanging clinical information.
Contact
For questions about this page, contact HeartLINK Ghana at info@heartlink.plus. Please do not include medical records in your email.