How HeartLINK+ works

Every step. Connected to care.

Begin at a familiar local facility. An assessment guides the next step: appropriate tests, expert interpretation and support to reach care.

ACCESS to care

One pathway. Five connected stages.

Each stage has a defined purpose, responsible clinical team and documented next step.

  1. 01ACCESS

    Assess need and agree the right next step.

  2. 02DIAGNOSTICS

    Complete testing when clinically indicated.

  3. 03EXPERT INTERPRETATION

    Connect completed studies to clinical expertise.

  4. 04CONNECTION TO CARE

    Act on the assessment and any test findings.

  5. 05CLOSURE

    Record completion and follow-up status.

When testing is indicatedAssessment connects to diagnostics, expert interpretation and clinical action.

When testing is not indicatedThe patient continues to appropriate guidance, clinical care or routine follow-up.

The clinician determines the next step. Closure records whether it happened, including incomplete or unknown outcomes; it does not mean the condition has resolved.

ACCESS

Identify cardiovascular risk and determine what should happen next.

  • Enrollment and consent
  • Symptoms and health history
  • Vital signs and AI-enabled cardiac assessment
  • H-TRIAGE™ and a documented next step
DIAGNOSTICS

Bring appropriate testing closer to the patient.

  • ECG when indicated
  • POCUS or cardiac ultrasound when indicated
  • Standardized acquisition and study-quality review
  • Further evaluation according to clinical need
EXPERT INTERPRETATION

Connect diagnostic studies to HeartLINK+’s specialist ecosystem.

  • Cardiologist review
  • Structured diagnostic reports and recommendations
  • Critical-finding escalation
CONNECTION TO CARE

Turn diagnostic findings into appropriate clinical action.

  • Local physician review
  • Treatment or further evaluation
  • Referral coordination and patient navigation
CLOSURE AND LEARNING

Stay connected after the report.

  • Referral follow-up and completion tracking
  • Documentation of the next stage of care
  • Quality improvement

HeartLINK+ begins before the diagnostic decision—and stays with the patient beyond the report.

The clinical logic inside the pathway

Identify. Triage. Connect.

Identify

Understand the patient, symptoms, history and cardiovascular risk.

Triage

Determine the appropriate diagnostic evaluation, urgency and next clinical step.

Connect

Bring diagnostics, experts, local clinicians and follow-up together.

The patient journey

Assessment before testing.
Clinical action after interpretation.

Follow the complete patient journey
  1. Enrollment and consent

    The care team explains the assessment, confirms identity and records consent before information is collected or shared.

  2. ACCESS assessment or clinical intake

    A trained team member records the information needed for the next decision. The full Access solution includes symptoms, history, vital signs, cardiac findings and H-TRIAGE™. A clinician-referred study can use minimum intake with the indication and next step already defined.

  3. H-TRIAGE™

    When the patient enters through a full Access assessment, H-TRIAGE™ supports risk classification, diagnostic selection and escalation. A qualified local clinician retains responsibility for decisions.

  4. Appropriate diagnostics

    The assessment and clinical decision guide ECG, focused cardiac ultrasound or further evaluation. Testing is performed only when clinically indicated; guidance or follow-up may be the appropriate next step without a test.

  5. HeartLINK+ expert interpretation

    Cardiologists and qualified experts review studies, provide structured reports and communicate recommendations to the local team.

  6. Local clinical action

    The local physician reviews the assessment and any available reports, then determines guidance, treatment, further evaluation or referral.

  7. Navigation and closure

    The care team coordinates referral, tracks completion and records whether the patient reached the recommended next stage of care.

Risk-informed next steps

Different levels of risk.
Different next steps.

Understand the four risk-informed routes
Risk classificationPublic explanation
Lower riskGuidance and routine follow-up according to the patient’s needs.
Intermediate riskAdditional diagnostic evaluation or physician review may be recommended.
Higher riskPrioritized clinical review, diagnostic evaluation and escalation when necessary.
Critical findingThe agreed urgent-notification and escalation pathway is activated.

Risk classification supports care decisions. It does not replace clinical judgment or independently establish a diagnosis.

The network model

Every connection has a purpose.

Existing facilities and professionals connected through shared workflows, clinical expertise and coordination.

ACCESS sites

A familiar place to begin.

Role and responsibilities

Pharmacies, clinics and health centres provide structured assessment, consent, vital signs, digital auscultation and H-TRIAGE™, with a defined next step.

Diagnostic hubs

Essential diagnostics closer to the patient.

Role and responsibilities

Facilities confirm the indication, acquire ECG or echocardiography studies, assess quality and connect them to experts.

HeartLINK+ expert network

Specialist expertise across locations.

Role and responsibilities

Cardiologists and qualified experts provide structured interpretation, recommendations, escalation and quality review as part of the HeartLINK+ ecosystem.

Referral and continuing care

Local physicians, specialists and referral hospitals provide further evaluation or treatment, with navigation, follow-up and completion tracking.

Clinical information and recommendations move through the network so the patient does not have to navigate every connection alone.

Connected around you

One patient.
A connected circle
of care.

Local teams, diagnostics and cardiologists—connected around the person who needs them.

Clinical responsibility

AI supports the pathway.
People remain responsible.

AI assists assessment, acquisition, analysis and workflow. It does not independently diagnose, prescribe, refer or replace the responsible clinician.

Assessment and diagnostics

Digital auscultation, risk-information capture and selected diagnostic-assistance tools support trained operators and clinical review.

Expert review

HeartLINK+ experts interpret diagnostic studies and provide recommendations within the clinical pathway.

Connection and navigation

Coordination and completion tracking support handoffs. Automated routing and navigation remain in development.

Who does what
ParticipantResponsibility
PatientProvides consent and participates in evaluation and follow-up.
ACCESS teamConducts structured assessments and supports the next step.
Diagnostic operatorAcquires studies according to protocol.
HeartLINK+ expertInterprets studies and provides specialist recommendations.
Local physicianMakes final clinical decisions and remains responsible for patient care.
NavigatorCoordinates referral and tracks completion.
Referral facilityProvides advanced evaluation, treatment and continuing care.
Quality teamMonitors competency, study quality, turnaround and pathway performance.

Clinical governance

Qualified clinicians retain decision-making responsibility.

Data protection

Consent and appropriate information-sharing are agreed for each care arrangement.

Data protection

Quality and learning

Training, competency assessment, standardized acquisition and review support consistent delivery.

What success means

Success is more than detecting risk.

The impact of health AI should be measured by what happens to the patient after detection.

Connect the next step

Connect this pathway to the people you serve.

Tell us about the people you serve and the cardiovascular-care gap you want to close.